Quality policy  [ Return towards  Air Liquide in Poland  ]

The main objective of our company is to grow by providing advanced, competitive and global solutions and customer care over the time. This is only possible through application of wilful and considered customer-focused strategy, understanding of customer's needs and total fulfilment of its requirements.

We achieve this objective through managing our business in a manner which:

• offers products and services totally conforming to customer requirements, or if necessary to standard requirements,
• advises customers of our products and services,
• creates an atmosphere of mutual confidence and respect among our commercial partners, suppliers as well as customers.

Fulfilment of the above mentioned tasks is possible because of:

• permanent and systematic improvement of processes in the company, 
• effective monitoring of quality and safety activities,
• continuous improvement of professional qualifications of the personnel,
• assurance of the conditions for self-realization of the personnel,
• implementation of an effective motivation system,
• assurance of the necessary resources to fulfil targets,
• continuous improvement of quality and safety management systems.

On 8th November 2004, Air Liquide Polska Ltd. and Alkat Ltd. were granted a certificate of the Integrated Quality and Safety Assurance System according to ISO 9001:2000 and PN-N-18001:2004 standards in the scope of production, sale and distribution of industrial, medical and food gases and associated services.

The applied Integrated Quality and Safety Assurance System ensures our customers receive products and services of good and stable quality.

The implementation of HACCP system - the system of Hazardous Analysis and Critical Control Point for Food Safety - in the scope of production, storage and distribution of gases, has been one of the top priorities of the Air Liquide's all personnel in Poland. The system implementation has been concluded by externally granting us a HACCP certificate.

The implementation of HACCP system ensures our customers receive products and services of good and stable quality. We provide our customers with solutions characterised by the highest quality and safety standards and full traceability according to European Regulation 178/2002.

The development of safety and quality awareness is crucial or us. These actions requires the commitment of the Management Board as well as all employees. The HACCP system is one of the tools for realizing quality and safety strategy, what assists the company's Mission and Vision Statement.

The manufacturing site of Air Liquide in Poland has been granted a certificate of Good Manufacturing Practice (GMP) compliance. It results that we comply with the GMP requirements laid down in Directive 2003/94/EC and fulfil the recommendations of World Health Organization (WHO).

Good Manufacturing Practice is the quality system regulation including requirements related to the methods used in, and the facilities and controls used for, designing, manufacturing, packaging, labelling, storing, installing, and servicing of medical devices intended for human use.